AmeXio Fuse helps you to optimize your content operations, making your customer experiences smarter, faster, and more affordable.
A significant upgrade to OECD's digital presence, providing a seamless user experience and robust content management workflows. The new platform is dynamic, responsive, and accessible to a global audience.
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We are supporting KBC with designing, building and optimizing their digital experience platform, setting the bar for the financial sector, providing a hybrid one-stop shop for bank-insurance customers, providing seamless high-value interaction across channels.
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We helped Mediafin find innovative ways to customize online experiences for media consumers and keep readers engaged with their brand.
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As your digital channels expand, content volumes increase, and more teams get involved in your content workflows, content operations become more complex. Governance get more challenging, and finding and discovering content gets more time-consuming.
Eventually, these factors lead to inconsistent, out-of-date, hard-to-access, and slow experiences for your customers.
Driven by poor content relevance and inconsistencies across channels
Caused by fragmented customer interactions
Including systems like AI-driven chatbots, intelligent search and AI agents
Caused by inaccurate or non-compliant content across channels
Implementing an AI use case often comes down to solving a content problem. Let's dive into the importance of a solid content strategy for maximizing the success of your AI initiatives.
Jan Lemmens
Solution Manager CXM
AmeXio Fuse brings into place a future-friendly Content Supply Chain at your organization, empowering your teams to manage and deliver content-driven customer experiences at massive scales. To maximize success, we strive for a strong partnership in which we fuse strategic advice, with design and implementation services. The outcome is a robust Digital Experience Platform you can rely on to curate, manage, and optimize your digital experiences in an efficient and cost-effective way.
Turning your content into value.
Craft a tailored CX roadmap by identifying key challenges and prioritizing high-impact projects.
Develop and validate customer journeys with high-quality design, prototyping, and testing.
Seamlessly implement and integrate key technologies, processes and expertise to bring your vision to life.
Drive continuous improvement & maximize customer value through experimentation, personalization, and reducing frictions.
Implementing an AI use case often comes down to solving a content problem. Let's dive into the importance of a solid content strategy for maximizing the success of your AI initiatives.
Jan Lemmens
Solution Manager CXM
How to set your portal initiative up for success by focusing on vision and strategy before anything gets designed or built.
Jan Lemmens
Solution Manager CXM
In the wake of global disruptions and rising customer expectations, companies are increasingly digitizing their customer service/communications to improve user satisfaction and operational efficiency. Let's discover the best practices for building a future-proof customer portal.
Jan Lemmens
Solution Manager CXM
We focus on gaining deep expertise in a select number of core products, each applicable to different use cases we see in the market today.
